We are happy to offer US and Israel door to door shipping.
All shipping costs will be prepaid by the buyer. The shipping quote will be offered at the checkout.
Shipping in Israel is done thru a door to door delivery service (where available).
We do not ship to P.O.Box addresses.
International packages are sent via ground UPS which usually takes 3-5 working days. All baskets will be shipped in separate boxes for safety.
RETURN AND EXCHANGE POLICY
If you are not satisfied with our products, you can return them within 14 days of delivery (basket should be packed in its original pack as delivered). You will receive the refund within 3-4 business days after the return of the item.
To proceed with the return correctly, please, contact us via our contact information and explain the matters of your situation as well as to give us the tracking information on a returned package.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, we will pick a similar item of the same or greater value.
OUT-OFF STOCK ITEMS
Even though we are proud to announce that we keep a great variety of products in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs.
If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).
We accept Money Orders and Credit Cards (PayPal,Visa, MasterCard, Discover and American Express). All credit card orders are subject to final verification and approval.
Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyer's financial institution.